Welcome to Kaldrak Care. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, services, or making a booking, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.
2. Services Offered
Kaldrak Care provides healthcare, homecare, hospice, pet care, mentorship, fitness, and wellness services. The availability and scope of services may vary and are subject to change at our discretion.
3. Eligibility
- Our services are available to individuals 18 years or older or with the consent of a legal guardian.
- We reserve the right to refuse service to anyone at our discretion if it violates company policies or ethical guidelines.
4. Appointment & Payment Policies
- Appointments must be scheduled in advance through phone, email, or the online form.
- Payment for services is required as per the agreed terms before or at the time of service delivery.
- We accept certain insurance plans; verification is required before service.
- Late payments may result in additional fees or service interruptions.
5. Cancellation & Refund Policy
- Appointment Cancellations: Clients must notify us at least 24 hours in advance to cancel or reschedule.
- Refunds: Refunds are processed on a case-by-case basis and may be subject to service fees. No refunds will be issued for services already rendered.
6. Privacy Policy
- Your personal and medical information is handled with strict confidentiality and in compliance with HIPAA (Health Insurance Portability and Accountability Act).
- We do not share, sell, or disclose your information to third parties without your consent, except as required by law.
7. Liability & Disclaimer
- Kaldrak Care strives to provide the highest standard of care, but we are not responsible for unforeseen medical complications or situations beyond our control.
- Our website and services are provided “as is” without any warranties, express or implied.
- We are not liable for any damages, including personal injury, data loss, or service interruptions.
8. Code of Conduct
By using our services, you agree to:
- Treat our caregivers, staff, and other clients with respect and professionalism.
- Refrain from engaging in harassment, abuse, or inappropriate behavior.
- Follow the guidelines provided for safe and effective care.
9. Changes to Terms & Conditions
Kaldrak Care reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
📞 Phone: (917) 774-7757
📧 Email: kaldrakcare@gmail.com
By using Kaldrak Care’s services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.