At Kaldrak Care, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect personal and medical information necessary to provide high-quality care and improve our services. The information we may collect includes:

  • Personal Information: Name, address, phone number, email, date of birth, and emergency contact details.
  • Medical Information: Health history, current medical conditions, medications, and doctor referrals (if applicable).
  • Payment Information: Billing details, insurance information, and payment transactions.
  • Technical Information: IP address, device type, browsing history, and cookies when using our website.

2. How We Use Your Information

We use your information to:

  • Provide healthcare, homecare, and personal care services.
  • Schedule and manage appointments and payments.
  • Communicate with you about your care, appointments, or service updates.
  • Verify insurance coverage and process billing.
  • Improve our website and customer experience.
  • Ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

Your privacy is our priority. We implement strict security measures to protect your personal and medical data, including:

  • Encryption of sensitive data.
  • Restricted access to authorized personnel only.
  • HIPAA compliance to safeguard medical records.
  • Regular system monitoring to prevent unauthorized access.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • With Your Consent: We may share your information with family members, caregivers, or other healthcare providers if you give us permission.
  • For Medical or Legal Reasons: We may disclose information to healthcare professionals, insurance providers, or legal authorities as required by law.
  • To Process Payments: Payment and billing information may be shared with financial institutions or insurance companies to complete transactions.

5. Your Rights & Choices

You have the right to:

✔ Access your personal and medical records upon request.
✔ Update or correct inaccurate information.
✔ Request restrictions on how we use your data.
✔ Opt-out of marketing communications at any time.
✔ Request data deletion where applicable by law.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics to improve user experience. You can disable cookies in your browser settings, but some website features may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. Kaldrak Care is not responsible for the privacy practices of external sites. We encourage you to review their policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services signifies acceptance of the updated terms.

9. Contact Us

If you have any questions about our Privacy Policy or need assistance with your personal data, please contact us:

📞 Phone: (917) 774-7757
📧 Email: kaldrakcare@gmail.com

By using Kaldrak Care’s services, you acknowledge and agree to the terms outlined in this Privacy Policy.